Donation Refund Policy
Donation Refund Policy
Thank you for supporting our mission and charitable activities. We value every contribution made to our organization and are committed to maintaining transparency and trust with our donors.
This Donation Refund Policy outlines the circumstances under which refunds may be considered.
General Policy
Donations made through our website are considered voluntary contributions to support our charitable programs and initiatives.
As a general rule, donations are non-refundable. However, we understand that errors may occur and will review refund requests on a case-by-case basis.
Eligible Refund Requests
A refund may be considered under the following circumstances:
- A duplicate donation was made by mistake.
- An incorrect donation amount was entered.
- An unauthorized transaction occurred using your payment method.
- A technical error resulted in multiple charges.
Refund requests must be submitted within 14 days of the donation date.
How to Request a Refund
To request a refund, please contact us and provide:
- Full Name
- Email Address
- Donation Amount
- Date of Donation
- Transaction Reference Number
- Reason for Refund Request
Our team will review your request and respond within a reasonable timeframe.
Refund Approval
Approved refunds will be processed using the original payment method whenever possible.
Please note that processing times may vary depending on your bank, payment provider, or financial institution.
Non-Refundable Donations
Refunds may not be granted in the following situations:
- Donations made intentionally and voluntarily.
- Requests submitted after the refund eligibility period.
- Donations that have already been allocated to charitable programs and activities.
Our team will review your request and respond within a reasonable timeframe.
Contact Information
If you have any questions regarding this Refund Policy or wish to submit a refund request, please contact us:
- Info@farihaaidfoundation.org
Policy Updates
We reserve the right to modify or update this Donation Refund Policy at any time. Any changes will be posted on this page with an updated effective date.